Jukes Insurance Brokers based in Bromsgrove were named ‘Financial Services Company of the Year’ at the Midlands Service Excellence Awards.
Taking place at Hogarths Hotel in Dorridge, the awards ceremony was held on Thursday 7th October 2021. The awards were originally due to take place in March 2020 but were delayed 18 months.
Each year, a judging panel presents the Midlands Service Excellence Awards to individuals, companies and organisations who demonstrate excellence in the field of customer service.
The judges noted the lengths that Jukes Insurance Brokers go to ensure their clients are taken care of, their consistently high feedback from clients and retention of them. They were impressed by the clear focus that the needs of their customers have throughout their business.
Jukes Insurance Brokers were thrilled to be recognised by an award that focuses on Service Excellence, as it is at the heart of their business.
The customer care and expertise that they show every day is evident in this award.
James Godsall, Managing Director at Jukes Insurance Brokers said:
“When I walked in to the business a couple of years ago, it was quickly apparent to me how special the connection between our team and our clients is. I have not instilled a customer-focused culture here, it has been around for many, many years, I’m just lucky enough to be a custodian of it and part of it now.”
“Thank you to all of the team for the amazing work you continue to do, I’m extremely proud to be a part of our business with you.”
“Finally, thank you to every individual and business who chooses to do business with us, and in many cases take the time to leave us reviews. It is deeply appreciated, and not taken for granted.”
“Congratulations to the winners, and to everyone who was shortlisted.”